Vankle.com does not accept returns of the following items:

• Items that are classified as hazardous materials or use flammable liquids or gases
• Computer laptops and desktops more than 30 days after delivery
• Any product missing the serial number or UPC
• Downloadable software products
• Gift cards and gift certificates
• Pay As You Go (or prepaid) phone cards
• Prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.)
• Some Jewelry orders
• Grocery products and Gourmet gift baskets cannot be returned; however, Vankle.com will issue a full refund for damaged products sold by Vankle.com