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Vankle Knowledge Base .: Returns & Refunds .: Defective Product and Returns Due to Our Error

Defective Product and Returns Due to Our Error

Defective items, items damaged at the time of receipt, and incorrect items received may be returned without penalty.* Your shipping charges will be waived.

When we receive your return, we will inspect the item and provide a replacement or issue a refund. If the product is not found to be defective, shipping fees will apply and/or a partial refund may be issued.

Read instructions on How to Return an Item.

*See our Product-Specific Return Policies for exceptions and policies for specific items (Computers and Electronics, Mattresses, and Oversized items).




Keywords: Return Policy

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